Frequently Asked Questions

Our hospice care services are for adult and geriatric patients with a wide range of life-limiting illnesses. Below are some of the most common questions people ask us about our hospice services.

General Questions

What is hospice?

Hospice is a way to care for people who are terminally ill by focusing on pain relief and symptom management.
Instead of trying to cure the disease, hospice intends to provide comfort to the patient and the family. It provides support for emotional and spiritual end-of-life issues, and focuses on giving seriously ill patients and their loved ones meaningful time together.

What does it mean when it's time to call hospice?

Calling hospice means deciding that the patient and family no longer want to pursue curative care.
Generally, a physician determines that a patient’s life expectancy is six months or less; most medical treatments and interventions are no longer effective, will not cure the disease and/or will prolong suffering.

Calling hospice takes a patient’s care away from disease specialists and surgeons and gives it to an interdisciplinary team trained in comfort care, pain relief, psychosocial support and quality of life at the end of life.

What is the first step to getting started with hospice care?

Anyone can request a hospice evaluation at no cost. Sometimes the physician makes the referral or provides several options and lets the patient/family decide.
The physician must certify to the hospice provider that the patient is eligible and has a prognosis of 6 months or less.

When a referral is made, the hospice provider makes an appointment (the same day or on a date convenient for the family) to meet with the patient and family. The admissions nurse evaluates the patient, answers the family’s questions and creates a plan of care that reflects the patient/family’s wishes.

If the discussion goes well and the family is ready to decide, they sign admissions paperwork and the hospice team begins to visit.

Who is on the hospice team? Who is responsible for care?

Hospice patients receive services from an “interdisciplinary” team, meaning members come from different disciplines or fields.
They may include a physician, registered nurse, hospice aide, social worker, chaplain, bereavement services manager, volunteer and other healthcare professionals.

Where do patients receive hospice services?

Hospice services are typically brought to wherever the patient calls home.
Home could be a private residence, assisted living community or nursing home. Patients can also receive hospice services while in the hospital, or in an inpatient hospice unit.

What are hospice “levels of care?”

Hospice care in the United States is typically divided into four levels, as defined by Medicare. These levels are designed to provide flexibility in the type and intensity of care based on the patient’s needs:

Routine Home Care

Most common level of hospice care.

Services are provided wherever the patient calls home (private home, nursing facility, assisted living, etc.).

Includes regular visits from hospice team members: nurses, aides, social workers, chaplains, and volunteers.

Continuous Home Care

For short-term crisis situations where symptoms are acute and need constant management (e.g., severe pain, breathing difficulty).

Care is provided for at least 8 hours in a 24-hour period, mainly by a nurse or hospice aide.

Inpatient Respite Care

Short-term care (up to 5 days at a time) in a facility to provide a break for family caregivers.

Patient is moved to a hospice facility, hospital, or nursing home temporarily.

Used when caregivers need rest, are ill, or temporarily unable to provide care.

General Inpatient Care (GIP)

For acute symptom management that cannot be managed in the home.

Provided in a hospital, hospice inpatient facility, or skilled nursing facility.

Once the crisis resolves, the patient returns to Routine Home Care.

If hospice is for dying, does choosing a hospice mean giving up on my loved one?

No. When treatment options for a disease have been exhausted or no longer work, hospice provides a way for people to live in comfort, peace and dignity without curative care.
Hospice isn’t about giving up, but about improving the quality of the patient’s life by being free of pain, surrounded by family and in the comfort of home.

When is it time for hospice?

Hospice services can begin when a doctor determines the patient’s life expectancy is six months or less.
Patients should consider hospice services when medical treatments can no longer cure their disease and/or symptom burden outweighs the benefits of treatment.

About Hospice

Emotional and Spiritual Care

Hospice care surrounds patients and their families with a variety of therapeutic services and resources that ensure quality of life at the end of life. Patients find comfort and peace from music therapy and visits from our pre-screened, furry Paw Pals pets and their volunteer owners. Hospice teams are also specially trained to provide spiritual/pastoral care, care that honors traditions and teachings of the Jewish faith, and care that understands and honors the unique experiences of military veterans as they approach the end of life.

Chaplain Care

A hospice chaplain is a critical member of each hospice team, focused on a patient’s and family’s spiritual and emotional needs so that other team members can attend to physical and psychological needs that arise near the end of life.

End-of-Life Care Planning

Many people find it difficult to talk about or plan their end-of-life care, but most have strong opinions about how they would want to be treated and cared for in their final months, weeks and days.

The most reliable way to ensure your end-of-life wishes are honored by establishing an advance directive: a legal document that spells out for family members and healthcare providers the types of care and interventions you want—and do not want— if you are seriously ill and unable to speak for yourself. Not only will advance care planning legally define your end-of-life wishes, but it will also avert crises and ease the decision-making burden for your family, designated caregivers and healthcare team.

Special Care

Interventions are associated with:

calming anxieties
reducing the feeling of isolation
engaging patients in tactile stimulating activities if they are immobile
These applied services may help stabilize the patient’s heart rate, blood pressure, breathing rate, sleep quality, mood, and more. The mental stimulation alongside connection with volunteers and the care team improve the patient’s quality of life.

 

Hospice Care at Home

One Heart Hospice and Healthcare offers several key services that support patients and their families as they provide hospice care at home. Our Telecare clinicians are available via phone 24/7/365 to answer questions and dispatch someone to the bedside, if necessary. Medical equipment and medications are delivered to the home a well, and respite care provides up to 5 days of Medicare-certified inpatient care for a hospice patient so that family members can take a break from their caregiving duties to relax, unwind, recharge, travel, recover from an illness or attend other events.

Get started with One Heart Hospice and Healthcare Services, today.

Flexible appointments and urgent care.

Or call — (945) 268-8021

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